Mmm… Cookies!

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. When you visit our website we send you a cookie. Cookies may be used in the following ways:

Our use of cookies

Welcome to: https://www.clipper-teas.com/ and
http://shop.clipper-teas.com/,
(collectively referred to as the “Sites”), owned and operated by Kallo Foods Limited, trading as Wessanen UK and acting under the brand name “Clipper Teas”. Here you will find information on what cookies may be set when you visit the Sites and how to reject or delete those cookies. For further detailed information about the Sites, please click here to see our terms and conditions at http://www.clipper-teas.com/t-and-c/ and http://shop.clipper-teas.com/pages/terms-and-conditions and our Privacy Policy


By continuing to use the Sites, you are agreeing to our use of cookies in the manner described in this policy.

What are cookies?

A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ‘cookie’ in this policy to refer to all files that collect information in this way.

Cookies are an extremely common technology for remembering certain information about a Visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use cookies for the following purposes:

  • as necessary for website operation, for example to enable you to login to your account or place an order;
  • to analyse the use of the Sites by, for example, recognising and counting the number of visitors and how they move around the Sites. This helps us to see what parts of the site are popular and which sections need improving to make the experience better for users;
  • to recognise you when you return to the Sites so that content can be personalised for you, for example, by remembering your country and site preferences; and
  • to record your visit to the Sites and the pages you have visited and links you have followed. We will use this to make the Sites more relevant to your interests.

This document gives you information on the specific cookies used on the Sites.

How to control and delete cookies

When you accessed the Sites, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under ‘Cookie Banner’ in the table below). If you continue to use the Sites, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Sites. By continuing to use the Sites and/or by accepting our Terms and our Privacy Policy, you are agreeing to the use of such cookies and tracking technology.

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Sites (or, indeed, on any other site) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. In respect of cookies that are set via the Sites, you can also disable these by following the instructions provided in the section titled ‘Opting Out’ in each of the tables below.

Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by Kallo Foods Limited, we are not responsible for any of the content on them.

Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on the Sites.

Main cookies used on our Sites

Below is a list of the main cookies used on the Sites and what each is used for:

Cookie Name Cookie Banner
ID Cookie-popup
Purpose This cookie enables us to:
  • hide the banner about our cookie policy after you’ve seen it; and

  • store whether a user has seen and/or dismissed the cookie policy notification message upon initial site load.

Expires This is a persistent cookie, which remains on your device after your browsing session has ended. This cookie expires 30 days after it was first set.
Further Information It is not possible to opt out of this cookie as it is strictly necessary for us to provide the functionality relating to the Site’s cookie banner.

Cookies set by third parties

We also use and work with a number of third party suppliers and partners who set cookies on the Sites in order to deliver certain services and features. We do not control the dissemination of these cookies. If you would like more information about the cookies used by these organisations, as well as information on how to opt-out, please review the table below.

Cookie Name Google Analytics
ID _ga
_gat
Purpose This cookie enables us to:
  • collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports;
  • estimate our audience size and usage patterns; and
  • anonymously track actions around the Site.
Expires This is a persistent cookie, which remains on your device after your browsing session has ended.
Source of Cookie Google
Further Information This Site uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of this Site and compile reports for us on website activity. This cookie does not collect information that identifies an individual. For how to reject or delete these cookies see https://tools.google.com/dlpage/gaoptout.
Cookie Name _session_id
storefront
Purpose This cookie is essential for the Site to allow Shopify to store information about your session (referrer, landing page, etc).
Expires This cookie is deleted when a user closes their browser.
Source of Cookie Shopify
Further Information You may be able to opt out of customised ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads.
Cookie Name _shopify_visit

Storefront and

Checkout.shopify.com

Purpose This cookie is essential for the Site to track and record the number of visits to the shop.
Expires This cookie is persistent for 30 minutes from the last visit.
Source of Cookie Shopify
Further Information You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads
Cookie Name _shopify_uniq

Storefront and

Checkout.shopify.com

Purpose This cookie is essential for the Site to count the number of visits to a store by a single customer.
Expires This cookie expires at midnight (relative to the visit) of the next day.
Source of Cookie Shopify
Further Information You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads

 

Cookie Name cart

storefront

Purpose This cookie is essential for the Site to store information about the contents of your cart.
Expires This cookie is persistent for two weeks.
Source of Cookie Shopify
Further Information You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads

 

Name _secure_session_id

storefront

Purpose This cookie is essential for the Site to store information for the checkout process.
Expires This cookie is deleted when a user closes their browser.
Source of Cookie Shopify
Further Information You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads

 

Name storefront_digest

storefront

Purpose This cookie is essential for the Site to determine if the current visitor has access.
Expires This cookie is set indefinitely.
Source of Cookie Shopify
Further Information You may be able to opt out of customized ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. If you use our website without opting out, this means that you understand and agree to data collection for the purpose of providing you with remarketing ads

Email Tracking

Some of the emails we send to you may contain a ‘web beacon pixel’ or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.
You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML.

Alternatively you can unsubscribe from our mailing list by contacting us: http://www.clipper-teas.com/get-in-touch/contact-us/

Changes

We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Sites. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Sites, whichever is the earlier. Your continued use of the Sites after that period expires means that you agree to be bound by the modified policy.

Contact us

If you have any questions or concerns about cookies or your privacy when using the Sites, please contact us: http://www.clipper-teas.com/get-in-touch/contact-us/