We get asked lots of interesting questions about how we make our delicious hot drinks, so we have made a handy FAQ page full of interesting information. If you can’t find what you are looking for then send us a message and we would be happy to help.
We are really sorry if you are contacting us because you are unhappy with our products. To help us respond as quickly as possible, please include the following information in your letter or email: name of the product, best before date, batch code and details of where and when purchased along with your full name and postal address (you can always send the pack back too).
Good or bad, new ideas, questions on our products or where to buy them from internationally or in the UK, this is the email address you need help@clipper-teas.com
We love to hear from our customers nearly as much as we love tea. So, whatever your feedback, question or suggestion – send us your thoughts:
Wessanen UK
River View, The Meadows Business Park,
Camberley, Surrey, GU17 9AB
Please note that due to the current Covid-19 situation, you will understand that we are likely to experience a delay with administering any incoming and outgoing post. Please bear with us at this difficult time.
We would love to be able to support everyone but as a well-known, ethical brand, we receive lots of requests on a daily basis asking for samples and help with fundraising and sponsorship. I am sure you can appreciate that unfortunately we are unable to accommodate every request. We are proud to support Fairtrade and the Soil Association as our chosen causes.
You can find out about any job opportunities with Clipper through our portal here.
For any online shop queries please contact our trusted distribution partner CLF distribution using this contact form
If you have a media enquiry,
please get in touch with us at clipperteam@highlightpr.co.uk
If you would like to stock Clipper in the UK, please get in touch with us at howtobuy@clipper-teas.com
If you would like to stock Clipper outside of the UK, please get in touch with us at
international@clipper-teas.com