We get asked lots of interesting questions about how we make our delicious hot drinks, so we have made a handy FAQ page full of interesting information. If you can’t find what you are looking for then send us a message and we would be happy to help.
We are really sorry if you are contacting us because you are unhappy with our products. To help us respond as quickly as possible, please include the following information in your letter or email: name of the product, best before date, batch code and details of where and when purchased along with your full name and postal address (you can always send the pack back too).
We love to hear from our customers nearly as much as we love tea. So, whatever your feedback, question or suggestion – send us your thoughts:
River View, The Meadows Business Park,
Camberley, Surrey, GU17 9AB